Some TV Licensing customers are receiving scam email messages saying they are due a refund or need to keep up their payments. A link directs customers to a fake version of the official TV Licensing website which asks them to enter personal information and bank details.

If you receive a similar email message, please delete it. If you have already clicked the link, do not enter or submit any information.

If you have entered personal information as a result of this fraudulent email you should report the fraud to the Action Fraud Helpline or by calling 0300 123 2040. If you have submitted any bank or card details, please speak to your bank immediately.

TV Licensing never sends refund information by email and is investigating the source of this fraud.